Privacy Policy

Who we are

Natural Replacements, or naturalreplacements.com (the "website" or "site"), aims to provide anyone who visits the site ("users") with an enjoyable experience, helpful resources and information, and sustainable products.

Protecting your private information is our priority. This Statement of Privacy governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to “Natural Replacements” include naturalreplacements.com and any other activity/communication by Natural Replacements. The website is an informational and ecommerce site. By using the Natural Replacements website, you consent to the data practices described in this statement.

Natural Replacements is owned and operated by Lotuzen Tech, LLC.

Website Content

No information on the website is intended to be considered medical or dietary advice. Natural Replacements is not responsible for the results of any products sold or actions based on the influence of the website, such as allergic reactions.

Information Collection and Use

In order to better provide you with services offered by our company, Natural Replacements may collect personally identifiable information, such as your:

• First and Last Name
• Email Address

As well as additional information in situations including if purchases are made which require shipment.

• Billing and Shipping Addresses
• Credit Card or other payment information required for processing orders
• Phone Number(s)

Natural Replacements may also collect anonymous demographic information, which is not unique to you, such as your:

• Age
• Gender
• Location

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data publicly in relation to the company, this information may be collected and used by others.

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the site. These may include: (a) completing contact and/or request forms; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message. We will use your information for, but not limited to, communicating with you in relation to services you have requested from us. We also may gather additional personal or non-personal information in the future.

Natural Replacements collects and uses your personal information to operate its website(s) and other communications to deliver the services you have requested.

Natural Replacements may also use your personally identifiable information to inform you of other products or services available from the company and its affiliates.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Sharing Information with Third Parties

Natural Replacements may contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number, etc.) may be transferred to the third party. Natural Replacements may share data with trusted partners to help perform statistical analysis, send you email or postal mail, or provide customer support. All such third parties are prohibited from using your personal information except to provide these services to Natural Replacements, and they are required to maintain the confidentiality of your information.

Natural Replacements may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Natural Replacements or the site; (b) protect and defend the rights or property of Natural Replacements ; and/or (c) act under exigent circumstances to protect the personal safety of users of Natural Replacements, or the public.

Tracking User Behavior

Natural Replacements may keep track of the websites and pages our users visit within the website, in order to monitor performance. This data is used to deliver customized content and advertising within the site to customers whose behavior indicates that they are interested in a particular subject area.

Natural Replacements website users’ activity may be monitored and/or recorded for site optimization purposes. This is to provide a better user experience and better satisfy our customers/followers.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by the site. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the website.

Use of Cookies

The Natural Replacements website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Natural Replacements pages, or register with Natural Replacements site or services, a cookie helps the company to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as login credentials. When you return to the same website, the information you previously provided can be retrieved, so you can easily use the website features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Natural Replacements services or websites you visit.

Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Advertisements

Natural Replacements may display ads on the site from various sources.

We do our best to carefully select product ads to display which will be relevant and beneficial to our users, as many of them are products that we use ourselves. If you have any issue or concerns with the ads or products being displayed on the site, please let us know.

Security of your Personal Information

Natural Replacements secures your personal information from unauthorized access, use, or disclosure. Natural Replacements uses SSL protocol methods for this purpose.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this site cannot be guaranteed.

Children Under Thirteen

Natural Replacements does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

Opt-Out & Unsubscribe from Third Party Communications

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from third-party partners of Natural Replacements by contacting us here: naturalreplacements.com/contact/

E-mail Communications

From time to time, Natural Replacements may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our services, we may receive a notification when you open an email or click on a link therein.

If you would like to stop receiving marketing or promotional communications via email from Natural Replacements, you may opt out of such communications by replying and explicitly stating to discontinue email contact.

Changes to this Statement

Natural Replacements reserves the right to change this Privacy Policy at any time. We will notify you about significant changes in the way we treat personal information by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the site and/or services available through this site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information

Natural Replacements welcomes your questions or comments regarding this Statement of Privacy. If you believe that Natural Replacements has not adhered to this Statement, please contact us.

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Last Updated and Effective as of August 18, 2022